RETURN POLICY

IF YOU ARE DISSATISFIED WITH ANY ITEM THAT YOU PURCHASE, YOU MAY RETURN IT TO JOSEPH MIMI DESIGNS LLC FOR CREDIT IN THE ORIGINAL FORM OF PAYMENT UNDER THE FOLLOWING CONDITIONS, WHICH ARE STRICTLY OBSERVED. RETURNS MUST BE RECEIVED WITHIN 14 BUSINESS DAYS OF RECEIPT. ITEMS MUST BE WITHOUT WEAR, IN PRISTINE CONDITION AND IN ORIGINAL PACKAGING. ALL SPECIAL ORDER SALES ARE FINAL, INCLUDING ANY ALTERATIONS AND/OR MODIFICATIONS REQUESTED BY CUSTOMER. A SPECIAL ORDER INCLUDES ANY ITEM NOT IN STOCK, WHICH HAS TO BE MADE ESPECIALLY FOR THE CUSTOMER. ALL RETURN SHIPMENTS MUST BE SHIPPED BACK VIA FED EX GROUND.

SPECIAL OR CUSTOM ORDERS

JOSEPH MIMI TRIES TO MAINTAIN OUR WEBSITE WITH CURRENT FEATURED ITEMS THAT ARE AVAILABLE IN INVENTORY. HOWEVER, DUE TO THE HANDCRAFTED NATURE OF OUR JEWELRY, THIS IS NOT ALWAYS POSSIBLE. IF THE PIECE YOU ARE INTERESTED IN IS OUT OF STOCK, WE WILL CONTACT YOU VIA EMAIL WITH AN ESTIMATED SHIPPING DATE, AND YOU CAN CHOOSE TO CANCEL YOUR ORDER WITHIN 24 HOURS OF SUCH NOTICE.

CONTACT US ATinfo@josephmimi.com FOR SPECIAL ORDER STATUS.

SHIPPING OPTIONS

FED EX GROUND, FED EX 2 DAY AND FED EX OVERNIGHT. SHIPPING COST WILL VARY DUE TO THE SELECTED OPTION.

INTERNATIONAL ORDERS

FOR INTERNATIONAL ORDERS, YOU WILL RECEIVE AN ESTIMATE VIA EMAIL BEFORE WE PROCESS YOUR ORDER. SHIPPING WILL BE INCLUDED IN THE ESTIMATE. DUTIES AND/OR TAXES INCURRED BY THE COUNTRY AND SHIPPING TO WILL BE INCLUDED IN THE ESTIMATE.

SALES TAX

JOSEPH MIMI IS A NEW JERSEY BUSINESS; SALES TAX WILL ONLY BE APPLIED IF YOU LIVE IN THE STATE OF NEW JERSEY.

APPLICABLE LAW

THE JOSEPHMIMI.COM WEBSITE IS CREATED AND CONTROLLED BY JOSEPH MIMI DESIGNS, LLC, IN THE STATE OF NEW JERSEY, USA. AS SUCH, THE LAWS OF THE STATE OF NEW JERSEY WILL GOVERN THESE DISCLAIMERS, TERMS AND CONDITIONS WITHOUT GIVING EFFECT TO ANY PRINCIPLES OF CONFLICT OF LAW. JOSEPH MIMI RESERVES THE RIGHT TO MAKE CHANGES TO THE JOSEPHMIMI.COM WEBSITE AND THESE DISCLAIMERS, TERMS AND CONDITIONS AT ANY TIME.

COPYRIGHT

ALL CONTENT INCLUDED ON THE JOSEPHMIMI.COM WEBSITE, SUCH AS TEXT, GRAPHICS, LOGOS, BUTTON ICONS, IMAGES, IS THE SOLE PROPERTY OF JOSEPH MIMI OR ITS CONTENT SUPPLIERS. THE COMPILATION, ARRANGEMENT, COLLECTION, AND ASSEMBLY OF ALL CONTENT ON THE JOSEPHMIMI.COM WEBSITE IS PROTECTED BY US AND INTERNATIONAL COPYRIGHT LAWS.

PRODUCT POLICY

JOSEPH MIMI FEATURES UNIQUELY DESIGNED JEWELRY. THE ITEMS ON THE JOSEPH MIMI WEBSITE WERE DESIGNED AND FABRICATED BY ARTISTS, MEETING JOSEPH MIMI REQUIREMENT CRITERIA OF ORIGINALITY AND QUALITY OF WORKMANSHIP. EACH PIECE IS INDIVIDUALLY MADE, THEREFORE PRODUCTION SCHEDULES ATTEMPT, AS MUCH AS POSSIBLE, TO ACCOMMODATE CUSTOMER REQUIREMENTS AND DELIVERY REQUESTS. HOWEVER, ORDERS ARE SUBJECT TO THE AVAILABILITY OF RAW MATERIALS, PRODUCTION AND DELIVERY SCHEDULES. THE JEWELRY IS MANUFACTURED IN A STUDIO SETTING AND FEATURES SUBTLE VARIATION IN DETAIL AND FINISH FROM ITEMS PHOTOGRAPHED ON OUR WEBSITE. THE PARTICULAR TECHNICAL SPECIFICATIONS AND SETTING OF YOUR COMPUTER COULD AFFECT THE ACCURACY OF THE DISPLAY OF THE COLORS OF PRODUCTS OFFERED ON THE JOSEPHMIMI.COM WEBSITE. THE PRODUCTS SHOWN ON THIS WEBSITE MAY BE CHANGED WITHOUT NOTICE.

PRIVACY POLICY

JOSEPH MIMI WILL NOT SELL, RENT, TRADE OR SHARE ANY INFORMATION YOU SHARE WITH US, WILL PROVIDE ITS CUSTOMERS WITH NOTICE OF THEIR ABILITY TO OPT OUT OF THE MAILING LIST IF DESIRED AND WILL NOT CONTACT YOU BY TELEPHONE UNLESS IT IS NECESSARY TO PROCESS YOUR ORDER.

SECURITY

Web Ecommerce

YOU CAN SHOP AT WWW.JOSEPHMIMI.COM WITH CONFIDENCE. WE HAVE PARTNERED WITH AUTHORIZE.NET, A LEADING PAYMENT GATEWAY SINCE 1996, TO ACCEPT CREDIT CARDS AND ELECTRONIC CHECK PAYMENTS SAFELY AND SECURELY FOR OUR CUSTOMERS.

THE AUTHORIZE.NET PAYMENT GATEWAY MANAGES THE COMPLEX ROUTING OF SENSITIVE CUSTOMER INFORMATION THROUGH THE ELECTRONIC CHECK AND CREDIT CARD PROCESSING NETWORKS. SEE AN ONLINE PAYMENTS DIAGRAM TO SEE HOW IT WORKS.

THE COMPANY ADHERES TO STRICT INDUSTRY STANDARDS FOR PAYMENT PROCESSING, INCLUDING:

  • 128-BIT SECURE SOCKETS LAYER (SSL) TECHNOLOGY FOR SECURE INTERNET PROTOCOL (IP) TRANSACTIONS.
  • INDUSTRY LEADING ENCRYPTION HARDWARE AND SOFTWARE METHODS AND SECURITY PROTOCOLS TO PROTECT CUSTOMER INFORMATION.
  • COMPLIANCE WITH THE PAYMENT CARD INDUSTRY DATA SECURITY STANDARD (PCI DSS).

FOR ADDITIONAL INFORMATION REGARDING THE PRIVACY OF YOUR SENSITIVE CARDHOLDER DATA, PLEASE READ THE AUTHORIZE.NET PRIVACY POLICY

WWW.JOSEPHMIMI.COM IS REGISTERED WITH THE AUTHORIZE.NET VERIFIED MERCHANT SEAL PROGRAM.


SSL Certificate Authority
SSL
Certificate
Authority

1024 BIT INDUSTRY STANDARD, 128/256 BIT ENCRYPTION SSL CERTIFICATE PROVIDED BY COMODO, CERTIFICATE AUTHORITY AND LEADING GLOBAL TRUST PROVIDER.


JOSEPH MIMI USES X-PAYMENTS, A PA-QSA VALIDATED APPLICATION TO ACCEPT YOUR CREDIT CARD INFORMATION. JOSEPHMIMI.COM IS COMPLIANT WITH THE PCI-DSS STANDARD VERSION 1.2, WHICH STRICTLY RECOMMENDS USING ONLY PA-DSS VERIFIED PAYMENT APPLICATIONS FOR ACCEPTING AND HANDLING CREDIT CARD PAYMENTS. PCI DSS IS A SET OF REQUIREMENTS DESIGNED TO ENSURE THAT TRANSMISSION OF CREDIT CARD INFORMATION IS DONE IN A SECURE ENVIRONMENT.



CUSTOMER SERVICE CONTACT

CONTACT US AT INFO@JOSEPHMIMI.COM.